i got a problem about changing device. i was purchased 7 chapters on device A.I want to change game data to device B but I don’t know how. Please help. I can’t pay twice! ㅜㅜ
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hmm so I'm really loving the game and uh it's on my IPad or well it's a IOS device and I can't *turn* the pages in the journal when I tap next it freezes up and then I'm unable to view anything else- is uhm this problem gonna be fixed?
I am having the exact same problem with my iPhone device. I can read the first "page" of the entry but it won't go to the next "page" and every time this happens I have restarted the app, but that does nothing either. It's rather annoying and I see that it still hasn't been fixed sine the last mention of it 4 months ago. Please developers, can you fix this bug?!? Missing some important things with this app.
Hello, how to continue the game after the heroin gets stuck in the office and the ghost comes to kill her?? I couldn't play it after that...if it can be continued with some payment, please let me know...and how to proceed...regards, a fan of the game... : )
Hi! Firstly I’d like to say this is overall an amazing game. I can clearly see the amount of time and effort that went into this! I have one issue though that is currently ruining my experience of the whole game. I can’t read the next pages of the journal- it freezes when i press “next” and I can’t access the other dates or the profile section unless I exit and re-enter the game. It’s really frustrating because I want to read the updates in the journal but can’t! I’ve sent an email as well, with video evidence. Could you please try to fix this as soon as possible (an update)? Thanks in advance!
Hello, we have not encountered such an issue in the latest build that was uploaded. Did you buy the game here in Itch.io?
I bought it from the App Store, I’m playing the game on my iPad.
Apologies for the late response! We're already aware of this issue and we'll be making a patch as soon as we're able to. Right now our small team is preoccupied with other things at the moment so we won't be able to commit a deadline. Please stay tuned for updates in the Apple app store.
Thank you and stay safe. :)
I have the same problem too. I’m playing on my IPad and I just can’t turn pages or other dates entries in the journal. I can’t even open profiles. It’s kinda sad because the game is soooo good but a lot is lost from not being able to access certain content. AELP.
Hello! Thanks for the incredible VN :)
Slight problem I’m having: I can’t read the next pages of the Journal. When I press next, it freezes and I can’t check the other dates or the profiles anymore too unless I exit and re-enter.
When will there be an update? (iOS)
Hi Twyssted, thank you so much for playing The Letter!
We'll investigate this issue and be sure to include the necessary fixes once we update The Letter iOS version. Since we're a small team, right now all of our developers are focused on Love Esquire's release, so the update for The Letter might take awhile. We can't commit a date for now, but please stay tuned for updates in the Apple store! :)
hi, I’m really in love with this game, even though I’ve only played the first chapter, I immediately purchased all of the chapters. I have a question though, I really enjoyed playing as Isabella and I wanted to keep playing as her, y’know like I didn’t feel as if I really completed her story. Is it like that now I play the other chapters I don’t get to play as her anymore?
Hi Princessss, Isabella's point of view is only until Chapter 1. For the rest of the chapters, you get to play as other characters of the game to show the different scenarios/events in the story. Isabella's involvement in the succeeding chapters highly depends on the decisions you made on her chapter. :)
oh okay, when I send my question I was like ‘ugh I probably can’t, this is gonna suck’ but when I actually played the chapters I didn’t really care anymore ‘cause they were soooooo goooood. This is honestly one of the best game ever, I literally stayed up all night playing it until I got exhausted. So thank you so much for making it. You’ve made me really happy :)
*coughs in Android*
BEST.VISUAL.NOVEL.EVER!!!! (Has this game been given any award yet? OwO)
I see that this brilliant thing here has a small fandom but honestly, I think it deserves wayyyyy much more than that! Why, from the stunning graphic to the twisted amazing plot, everything is absolutely perfect, and I love the dubbing as well <3
Talking about the con
s of the game... I think there's only one - it takes a little too long (perhaps?) to finish the whole game. But I gotta go through it all! (Can't brush off your effort on the game right? >w< )
Anyway, all I want to say is thank you for bringing such a wonderful game to the world. BIG HEART to you <3
Oh gosh, thank you so much for your praises! Messages like this make our sacrifices worth it! ❤
Hi! I downloaded The Letter on the Apple AppStore the other day, and I bought the full version a few days later. So far, I'm loving the game!
But, may I know if the mobile version on the iPhone will be updated anytime soon? Whenever I try to flip to the next page of the journals, it hangs and I can no longer access the journal pages and the profiles.
Is there also any way for me to play this game on the PC (specifically, a Mac) even though I bought the mobile version? I've paid for the full version mobile game, but I would like to experience it on the PC instead. However, I do not think I can afford to buy the PC version after paying more for the mobile version.
Hi Valsya! Please send us a screenshot of your game's main menu to email@example.com. We need to check your Player ID in order to verify your purchase. Once we've confirmed it, we will send you a complimentary Itch.io or Steam key (whichever you prefer).
We will also update The Letter iOS in the near future. :)
Thank you so much for responding to my comment and for trying to help me out with the issue. I have just sent you the email. I look forward to the key (which you are so kind to offer) and the possible mobile update. :D
Hello, I saw The Letter on Steam, I played the demo too and I really enjoyed the game, I plan to buy it soon. But I'm Brazilian and I still have some difficulty in translating some english words haha ... I wonder if you're going to do some updating for other languages: Brazil or Spain soon? this would be very good for me to be able to understand the story better and hahaha.
I just wanted to get that doubt right, ah .. I'm sorry if I missed a few words, I wrote this for the translator.
Hi Lennyblue, thanks so much for playing The Letter! :)
We do not have budget for localization; as such, our game's translations come from volunteers. Unfortunately, our Spanish translators had not been active for the past months, so we really cannot say if we'd be able to release a Spanish version of the game. We hope you understand!
I understand yes, thanks for the information, even though I do not have a translation I will buy the game, I really loved it a lot and I will try to translate some things through the translator haha. Thanks again ^-^
I've just started the game and I'm excited! I've seen other let's players go through some of it before, but now everyone's lives are in my hands. Muahahaha!
Wow !!! This is the best horror visual novel I ever found on a smartphone ! (I purchased it on Android) Thank you so much for this game haha ♡
(A dev question : Is this game really made with Ren'Py ? I see no lag O.o everything is so smooth !)
Hello Amethysts! Thank you so much for playing The Letter! We're very glad you loved the game! :)
As for your question, the game is made in Unity.
Hi I purchased this game on the Amozon AppStore and love it, but periodically I experience this game crashing, and I understand that this game use a lot of high memory assets, such as animated backgrounds, but this crashing is getting slightly annoying. Would you be able to update this app from Amazon. I really want to experience this game fully
Hi Bakura! We are planning on releasing an update, but we cannot guarantee when. Please stay tuned for announcements. :)
This Game is so very amazing! :D Is there maybe a German translation soon?
Hi Benn! German translation would entirely depend on volunteers that come forward, as we currently have no budget for translations at the moment. :(
Hi! I loved the demo and want to buy the game but prefer VNs on handheld consoles. Do you have any plans to release on the PS Vita or Nintendo Switch?
Hi gracefully! We'd love to release on Vita and Switch. In fact, we've already contacted Sony and Nintendo months ago, but sadly, we have yet to receive a response. We'll let you know if anything changes. :)
First off, loved the game when I played the free chapter because I immediately bought the rest. Second I was wondering if there was a way to play it on pc because on mobile Im starting to face issues but I cant and don't want to pay for the game again
Hi Nao! Thank you so much for purchasing the game! :)
Please send us your GooglePlay or iOS receipt at firstname.lastname@example.org. Once we verify your purchase, we'll send you a Steam key or an Itch.io key, whichever you prefer.
I love this game soo much! nice job dear devs :)
Hi! I was wondering if this game has a steam key, my itch.io is a bit faulty so it would be great if there was one! <3
The Game does not play......
It worked fine at first then something crashed when I was scanning my computer and The Letter was open. After that the app would open but it would only be stuck on the content warning and disclaimer page.
Hello! Please send us an email to email@example.com with details of what happened. Please also send your output.log (found inside the game folder). Thank you! :)
Ah.. No problem! Everything is fixed! I just had to switch user profiles in order for it to work again, although all my progress has been lost and had to do everything again from the start. Though I should still send you my output log file in order to fix the problem and help any user who has the same problem that I had encountered. The game is great! But I still do not understand everything about the ghost and the mansion, as at the end of the game everything still hasn't been solved and the problem was only fixed temporarily, maybe you guys should make another game, a prologue to The Letter which explains everything that happened in the past! Thanks for replying!
Hello Azian! Glad to know your game is fixed! We do have plans to make a prologue, but it'd depend on the game's sales. :) So please share the game to your friends so we can continue making more visual novels!^^
Legitimately one of my most favorite visual novels to date so far! And still going... best series ever!
Hiii I only see the download option by buying it only for windows, the full game obsly, when will the game be for mac too?? I played the demo and i loved it <3
Hello! It should be released by Early to Mid February. Please check back again soon, and sorry for the inconvenience! :)
Some of the content warnings include sexual themes and violence, but I need to know if the game includes any sexual violence specifically. I would ask more directly about what in the game caused me to ask this question, but unfortunately that would get into spoilers and I don’t know how to censor those here.
Hi MegaDissu, there's a certain CG that implies sexual violence, but it's not very graphic. Please send me a private message at firstname.lastname@example.org so we can talk about it in details, without worrying about spoilers. :)
So far, I already beat this game and honestly it really satisfied me, but still I feel a little disappointing because no Rebecca sex scene..... She the reason I brought this games. Oh well, thanks for created this magnificent games and if you plan to created a new game like this one in the future, please add more hentai scenes without covering the part thing, lol. Oh ya, I wish a character that resemble to Rebecca in your next projects, of course with the same hair color too, pink. I wish you guys best of luck.
so, i purchased the game via google play. Is there any way one can download it on pc without having to pay for it again? literally, im to the beginning of luke wright's pov.
Hi Pyroclastic_Snow! Thanks for supporting us! :D Please send me your Googleplay receipt at email@example.com. Once we validate it, we'll provide you either a Steam key or Itch.io key (whichever you prefer) ^^
Just bought the game...where I can download the Linux version?
Edit:I see only the Windows version...
Hi Violette, our Linux and Mac versions (full game) are sadly down at the moment. :( We'll put it back up ASAP and let you know! Please give us a couple of days. We're really sorry for the inconvenience! >_<
No problem...my Windows 7 is always alive XD
I just mostly use my shiny new rig with Kubuntu to play these days ^^
Thanks for your quick response :)
Btw,your game is awesomely well made!!!
Any news on the Linux version ? Still having issues ?
Here is my first episode and the link to my playlist of my Let's Play :) I am digging it. Good Job
well developers can I ask you what's the difference between the two versions v1.0.9 and v1.1.1.And does v1.0.9 contain all 7 chapters?Its the last one I want to ask.
Both versions have the full chapters, but v1.1.1 is more polished, stable and less buggy in general.
can you upload an update patch to v1.1.1 because all my tries to update it just waste my time.And thanks to help me with my graphical issue.No issues now.Just an update one.I purchase the game on stream and unable to get the latest version since.
Hi Akash, if you bought the game on Steam, then it should update automatically. If it isn't updating automatically, open up the game properties (right click the game in your Library) go to the "Local Files" tab, then select "Verify Integrity of Game Cache" it should force an update if one is available.
please tell me why I am getting wrong textures? Characters like Rebecca,Ashton,etc appears blue.Please help me.The are appearing totally blue?How can I solve it?
Hello Akash. May we know the brand/model of your graphics card? Sorry for the inconvenience. :(
thanks for the reply.I think I have integrated graphics.I well does not know much about all this stuff but , I am facing this textures issue.Please help me to solve this problem.I purchase this game and facing this issue other wise the game is really good and perfect.
And one more thing how to update my game to latest version ,I am using v1.0.9 currently.And I know that v1.1.1 is out.
Hello Akash. Where did you purchase the game? Our Itch.io and Steam versions both have the latest builds, and your 1.0.9 is rather old.
Regarding your texture problem, we're thinking its a problem with your graphics card, that's why we're asking what you're using; the game is working fine for almost all other players. >.<
so any solution to fix this problem,rather to buy other system or graphic card.And how to update.
Anyways the game is very good and I love the game play.Thanks.
Hi Akash. We're not sure at the moment how we can help you with the texture problem as it's not happening on our end, plus we don't have enough information, so we can't debug it and check what's wrong. For now, our best guess is your graphis card might be a bit old and can't process the textures properly.
As for the update, where did you buy the game? If you bought it here on Itch.io, you should have v1.1.1 automatically. If you buy it on Steam, it should also automatically update to the newest version.
Hi. I played the demo and I loved it! I just have a quick question, I plan on buying it but I want to know if my saves will continue from where I left off or do I have to start over?
Hello! Thank you for considering to buy the game! ^^ Your save files from the demo should remain even after buying the full game. :)
I have been playing this for seven episodes now (my latest is below!) and I am absolutely in love. I just started Hannah's side of the story and have PLENTY more to go after four hours of play time! DEFINITELY a deal for the money and it's so well written and animated! Completely in love!
The full playlist: https://www.youtube.com/playlist?list=PL5Jimra-A3jIdJ82gMU0q9YMKnAO-iiUT
He'ya gang! We're proud to announce that The Letter is finally out on Itch.io! Grab it now while it's 25% off!
Thank you so much for your patience! We hope the long wait is worth it! ^-^ ♡
*If you encountered any problems, or have any questions/concerns, please email us at firstname.lastname@example.org.
Hey gang! Sorry for the long wait, but The Letter will be released on Itch before the month ends! Watch out for further announcements because it's coming really soon <3
So, there will be no Linux version on itch.io?
WOW! This Game ist very Amazing!!! :D I LOVE IT ^^
The ghost of this game is very beautiful.
Can you up this game (not demo) for one day for all OS ? Please.....
Hi Ririchi! We will release the full version of The Letter on Itch.io soon! We're just ironing out a lot of things first to avoid releasing several patches here. :)
May I ask what game engine was to make this wonderful game?
Full game is out now on steam and it's super fun so far!
please readd demo i want to test b4 buying
Hi Pyotr82! We will re-add the demo soon! We're just updating it to a better and longer version! :) Thank you for understanding!
I can't find the Download button.
Hi shadowplayer! Sorry for this. The demo is currently down because we're updating it with a new one. It will be up sometime this week. :) Thank you for understanding!
Is the download for the demo down?